Electricity application forms
Access application forms and useful resources related to electricity consumption and efficiency.Access application forms and useful resources related to electricity consumption and efficiency.
About
We generate and distribute electricity in the Cape Town municipal area. If you are a resident of Cape Town you can access our guides and application forms to cover your electricity needs.
Whether you want to buy electricity online, apply for an electricity connection, small scale embedded generation, a prepaid meter, a standby generator, a prepaid electricity meter and more, you can access City Connect. Depending on your need you will also find the specific application procedures and necessary documents needed for each application process.
Application forms and documents
Below you’ll find some of our electricity application forms and reference documents for easy access.
online applications
You can now submit SSEG applications and apply for a new or modified electricity supply online via e-Services. This new platform will make applying quick and easy, and automate the issuing of quotes for certain applications. Follow the links below to find out more.
Note: Applications using the Connection of Embedded Generation PDF form will only be allowed in extenuating circumstances.
Application forms
- New or modified electricity supply service
- Connection of embedded generation
- Decommissioning of SSEG
- Connection of a standby generator supply
Reference documents
- Approved Inverter List
- Consumptive electricity tariffs
- Customer connection information guidelines
- Electricity distribution licensee area boundaries
- Electricity supply by-law
- Embedded generation schematic drawings
- Energy efficiency requirements
- Energy Services Applications ‘How To’ Guide for SSEG applications
- Grid Interconnection of Embedded Generation Part 2 – SSEG – Section 1: Utility Interface
- Grid Interconnection of Embedded Generation Part 2 – SSEG – Section 3: Simplified Utility Connection Criteria for Low-voltage Connected Generators
- Guide for Municipalities on Processing Embedded Generator Applications 1 MW and Larger
- Guideline for Electrical Contractors
- Load estimation standard
- Miscellaneous electricity tariffs
- Requirements for Small Scale Embedded Generation
- Service Connection How-to Guide
- SSEG How-to Guide
- Standby supply soft load transfer scheme standards
- Supplemental Contract for SSEG and Generic Supplemental Contract
- Tariff Policies
- Technical Standard for the Interconnection of Embedded Generation
- Top ways to save electricity at home
SAFER, FASTer SOLAR PV APPROVAL
Since 1 October 2023, all new solar PV and/or battery systems are being treated as grid-tied and must use City-approved inverters, have professional sign-off and be authorised before switching on.
We will no longer be accepting applications for standby and off-grid systems. Systems that have already been authorised will remain valid, and pre-October 2023 applications for standby/off-grid systems will still be processed, but priority will be given to grid-tied systems using City-approved inverters.
Additional information
If you would like additional information related to electricity, you can:
- Discover ways to save electricity
- Find out more on the Electricity Generation and Distribution Department
- Find out about electrical and fire safety compliance
- Learn more about generator options for businesses
- Reduce your electricity costs by going solar
- Report a fault online
- See how you are charged for your electricity usage in the home and business
Top tip
Are you thinking of installing small-scale embedded generation? Find out how to sell your excess energy back to the City.
City Connect guides
To register or apply for electricity services, visit City Connect.
City Connect
- Apply for an electricity connection
- Apply for small-scale embedded generation
- Apply for a standby generator
- Buy electricity online
- Pay your bill
- Register your municipal account
Contact us
For assistance or more information:
Telephone:
0860 103 089
E-mail:
accounts@capetown.gov.za or electricitycustomer.support@capetown.gov.za
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