‘The City has a number of initiatives under way to promote and facilitate adult learning. These progammes are aimed at equipping individuals for the workplace. In the age that we live in, some kind of computer know-how is essential to landing a job, and accessing job opportunities. Many application processes are online, so individuals need to be able to navigate that space. This initiative is therefore critical and I encourage more opportunities of this nature.

‘Our libraries have public workstations that are available to all, so access to the technology is already there. An example of this is when Kabelo Molefe, one of the training participants, applied for numerous jobs during the week. When he opened his email two days later, he had received two responses inviting him for interviews as a salesman. He was immensely grateful that he had learnt to put together a winning curriculum vitae (CV) and cover letter, and was surprised by the quick response. He is now more motivated to visit the library regularly to apply for jobs,’ said the City’s Mayoral Committee Member for Safety and Security; and Social Services, Alderman JP Smith.

The training programme included an introduction to computers, guidance on compiling a CV and cover letter, preparing a budget spreadsheet, an introduction to the Internet, cybersecurity advice and guidance on applying for jobs.

‘Literacy programmes with proper training for adults can help street people access opportunities that could lead to reintegration. This programme focuses on bridging the digital divide between those who have access to computers and those who do not. Digital inclusion involves not only access to computers but also the capability and the necessary skills including the knowledge and confidence to use them,’ said the City’s Mayoral Committee Member for Corporate Services, Councillor Sharon Cottle.