Public Housing Department
Welcome to the Public Housing Department. Find out more about what we do and how you can reach us.
What we do
We manage all the City’s public housing assets.
Our duties include:
- renting out Council owned residential properties to qualifying individuals;
- managing tenancies;
- developing and implementation of maintenance plans for the properties.
When available, we also administer the sale and transfer of eligible rental dwellings, such as free-standing houses and maisonettes, to qualifying individuals.
"My aim is to ensure that not only does the City but all its roles players recognise and support the need and desire of low-income households, by providing sustainable opportunities for its residents." Nolwandle GqibaExecutive Director: Human Settlements
We include
Housing estate offices
Housing estate offices provide a range of services including attending to queries such as logging faults, assisting with housing applications, housing database registrations, and processing Council housing applications.
Home ownership options
We identified 14 500 Council-owned rental units across the metro that can be sold, many of which are still available. If you are renting any of the properties that we have identified for sale, you can apply to buy the property and become the legal owner.
You can find out if the property you are renting is for sale by contacting your nearest housing office.
MyEstate mobile office
Our MyEstate mobile housing office is an ‘office on wheels’. It travels across Cape Town, taking housing services to tenants in Council Rental Units (CRUs) in areas where there are no permanent housing offices.
The mobile office has been operating since 2017 and since then has logged thousands of housing-related queries on behalf of CRU tenants.
Upgrades and maintenance
The upgrades and maintenance branch is in charge of all maintenance issues that arise in Council-owned rental units. It is responsible for managing maintenance in line with health and safety regulations in all public housing facilities
Housing information
The Housing Information branch manages the process through which you can register for, and are advised of, available housing opportunities. You can access the branch’s services through the various housing offices across the city.
You may want to
Contact us
General enquiries
Telephone:
021 444 0333
Whatsapp
063 299 9927
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